Question 1

How do I consign with 21 Alchemist?

Answer

1. Go to CONSIGNMENT from the home page 2. Request a quote by filling out the consignment form—we will contant you as soon as possible. 3. We offer free pick-ups in the New York City area and accept shipments from across the U. S.

Question 2

Are the items authenticated?

Answer

Yes. Our team has a 6-year professional experience in authenticating luxury goods. We examine all of our items before putting them out for sale. We guarantee that every item on our site is 100% authentic. *We are too real to tolerate counterfeits.

Question 3

Do you have sales or promotions?

Answer

Yes. Our goal is to sell your items ASAP. Therefore, we will drop the listing price by 10% for every three weeks passed. *Selling is better than keeping.

Question 4

What If I want to withdrawal an item?

Answer

If you would like to withdrawal an item that is already out for sale on our site, please inform us ahead of time by email. We will process your request within 3 business days. In this case, we do not cover the cost of the return shipping . *We regret that we will not be able to fulfill your request if your item is sold out within the processing period.